Privacy Policy
With this privacy policy, we inform you about the processing of personal data in connection with our activities and operations, including our website under the domain name waedi-taxi.ch. In particular, we inform you about the purposes, methods, and locations of our data processing. We also inform you about the rights of individuals whose data we process.
For individual or additional activities and operations, we may publish further privacy policies or other data protection information.
We are subject to Swiss law and, where applicable, foreign law, particularly that of the European Union (EU), including the General Data Protection Regulation (GDPR).
The European Commission recognized withdecision of July 26, 2000that Swiss data protection law ensures an adequate level of data protection. With itsreport of January 15, 2024, the European Commission confirmed this adequacy decision.
Table of Contents
1. Contact Addresses
The entity responsible for data protection is:
In individual cases, third parties may be responsible for processing personal data, or joint responsibility with third parties may exist. We are happy to provide affected individuals with information about the respective responsibilities upon request.
2. Terms and Legal Bases
2.1 Terms
Data Subject: A natural person about whom we process personal data.
Personal Data: All information relating to an identified or identifiable natural person.
Special Categories of Personal Data: Data about trade union, political, religious, or ideological views and activities, data about health, the private sphere, or membership in an ethnic or racial group, genetic data, biometric data that uniquely identifies a natural person, data about administrative and criminal sanctions or prosecutions, and data about social assistance measures.
Processing: Any handling of personal data, regardless of the means and procedures used, such as querying, comparing, adapting, archiving, storing, retrieving, disclosing, obtaining, collecting, deleting, disclosing, organizing, arranging, altering, disseminating, linking, destroying, and using personal data.
European Economic Area (EEA):Member states of the European Union(EU) as well as the Principality of Liechtenstein, Iceland, and Norway.
2.2 Legal Bases
We process personal data in accordance with Swiss law, in particular theFederal Act on Data Protection(FADP) and theOrdinance on Data Protection(ODP).
We process personal data—if and to the extent the General Data Protection Regulation (GDPR) is applicable—in accordance with at least one of the following legal bases:
- Art. 6(1)(b) GDPRfor the necessary processing of personal data to fulfill a contract with the data subject and to carry out pre-contractual measures.
- Art. 6(1)(f) GDPRfor the necessary processing of personal data to safeguard our legitimate interests—including the legitimate interests of third parties—provided the fundamental rights and freedoms of the data subject do not override these interests. Such interests include the permanent, user-friendly, secure, and reliable operation of our activities and operations, ensuring information security, preventing misuse, enforcing our legal claims, and complying with Swiss law.
- Art. 6(1)(c) GDPRfor the necessary processing of personal data to comply with a legal obligation to which we are subject under applicable law in the European Economic Area (EEA).
- Art. 6(1)(e) GDPRfor the necessary processing of personal data to perform a task carried out in the public interest.
- Art. 6(1)(a) GDPRfor the processing of personal data with the consent of the data subject.
- Art. 6(1)(d) GDPRfor the necessary processing of personal data to protect the vital interests of the data subject or another natural person.
- Art. 9(2) ff. GDPRfor the processing of special categories of personal data, in particular with the consent of the data subject.
The General Data Protection Regulation (GDPR) refers to the processing of personal data as the processing of personal data and the processing of special categories of personal data as the processing of special categories of personal data(Art. 9 GDPR).
3. Nature, Scope, and Purpose of Data Processing
We process the personal data that is necessary to carry out our activities and operations in a permanent, user-friendly, secure, and reliable manner. The processed personal data may fall into the categories of browser and device data, content data, communication data, metadata, usage data, master data (including inventory and contact data), location data, transaction data, contract data, and payment data. The personal data may also include special categories of personal data.
We also process personal data that we receive from third parties, obtain from publicly accessible sources, or collect in the course of our activities and operations, provided such processing is permissible.
We process personal data, where necessary, with the consent of the data subjects. In many cases, we may process personal data without consent, for example, to fulfill legal obligations or to protect overriding interests. We may also request consent from data subjects even if consent is not required.
We process personal data for the duration required for the respective purpose. We anonymize or delete personal data, in particular, depending on statutory retention and limitation periods.
4. Automation and Artificial Intelligence (AI)
We may process personal data automatically or use artificial intelligence (AI) for processing personal data.
We may use profiling to automatically evaluate certain personal aspects relating to data subjects. Profiling serves, for example, to analyze or predict interests, behaviors, or personal preferences.
We inform data subjects on a case-by-case basis about decisions based solely on automated processing of personal data that have legal effects or significantly affect them (automated individual decisions).
5. Disclosure of Personal Data
We may disclose personal data to third parties, have it processed by third parties, or process it jointly with third parties. Such third parties are, in particular, specialized providers whose services we use.
We may disclose personal data, for example, to banks and other financial service providers, authorities, educational and research institutions, consultants and lawyers, interest groups, IT service providers, cooperation partners, credit and business information agencies, logistics and shipping companies, marketing and advertising agencies, media, organizations and associations, social institutions, telecommunications companies, insurers, and payment service providers.
6. Communication
We process personal data to communicate with individuals as well as with authorities, organizations, and businesses. In this context, we process, in particular, data that a data subject provides when contacting us, such as by mail or email. We may store such data in an address book or similar tools.
Third parties who transmit data about other individuals to us are required to independently ensure data protection for the affected individuals. In particular, they must ensure that such data is accurate and may be transmitted.
We use selected services from suitable providers to enable and improve communication with individuals and other communication partners. With such services, we may also manage and otherwise process the data of affected individuals beyond direct communication.
We use, in particular:
- bexio:Customer Relationship Management (CRM); Provider: bexio AG (Switzerland); Data protection information:Privacy Policy,"Cloud and Data Security","Data Security – Definition and Measures for Businesses".
7. Data Security
We take appropriate technical and organizational measures to ensure a level of data security appropriate to the respective risk. Our measures ensure, in particular, the confidentiality, availability, traceability, and integrity of the processed personal data, although we cannot guarantee absolute data security.
Access to our website and other digital presence is encrypted (SSL / TLS, in particular usingHypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers warn when visiting a website without transport encryption.
Our digital communication—like any digital communication—is subject to mass surveillance without cause or suspicion by security authorities in Switzerland, the rest of Europe, the United States of America (USA), and other countries. We have no direct influence on the corresponding processing of personal data by intelligence agencies, police, and other security authorities. We also cannot rule out that an individual may be specifically monitored.
8. Personal Data Abroad
We process personal data primarily in Switzerland and the European Economic Area (EEA). However, we may export or transfer personal data to other countries, in particular to process or have it processed there.
We may export personal data to allcountries on Earthand elsewhere in theuniverse, provided the local law ensures an adequate level of data protection according to thedecision of the Swiss Federal Counciland—if and to the extent the General Data Protection Regulation (GDPR) is applicable—also according to thedecision of the European Commission.
We may transfer personal data to countries whose laws do not ensure adequate data protection if data protection is guaranteed for other reasons, in particular based on standard data protection clauses or other suitable guarantees. Exceptionally, we may export personal data to countries without adequate or suitable data protection if the special data protection requirements are met, for example, the explicit consent of the data subjects or a direct connection with the conclusion or execution of a contract. We are happy to provide affected individuals with information about any guarantees upon request or provide a copy of any guarantees.
9. Rights of Data Subjects
9.1 Data Protection Claims
We grant data subjects all rights under applicable law. Data subjects have, in particular, the following rights:
- Information: Data subjects may request information about whether we process personal data about them and, if so, what personal data is involved. Data subjects also receive the information necessary to assert their data protection claims and ensure transparency. This includes the processed personal data itself, as well as, among other things, information about the purpose of processing, the retention period, any disclosure or export of data to other countries, and the origin of the personal data.
- Correction and Restriction: Data subjects may correct inaccurate personal data, complete incomplete data, and request the restriction of the processing of their data.
- Right to Express a Point of View and Human Review: Data subjects may express their point of view and request human review for decisions based solely on automated processing of personal data that have legal effects or significantly affect them (automated individual decisions).
- Deletion and Objection: Data subjects may request the deletion of personal data ("right to be forgotten") and object to the processing of their data with effect for the future.
- Data Release and Data Transfer: Data subjects may request the release of personal data or the transfer of their data to another controller.
We may postpone, restrict, or refuse the exercise of data subjects' rights within the legally permissible scope. We may inform data subjects of any conditions to be met for exercising their data protection claims. For example, we may refuse
information in whole or in part with reference to confidentiality obligations, overriding interests, or the protection of other individuals. We may also refuse the deletion of personal data, in particular with reference to statutory retention obligations, in whole or in part.We may charge costs exceptionally for exercising rights. We inform data subjects in advance of any costs.
We are required to identify data subjects who request information or assert other rights with appropriate measures. Data subjects are obliged to cooperate.
9.2 Legal Protection
Data subjects have the right to enforce their data protection claims through legal action or to file a complaint with a data protection supervisory authority.
The data protection supervisory authority for private controllers and federal bodies in Switzerland is theFederal Data Protection and Information Commissioner (FDPIC).
European data protection supervisory authorities are organized asmembers of the European Data Protection Board(EDPB). In some member states of the European Economic Area (EEA), data protection supervisory authorities are structured federally,particularly in Germany.
10. Use of the Website
10.1 Cookies
We may use cookies. Cookies—both our own cookies (first-party cookies) and cookies from third parties whose services we use (third-party cookies)—are data stored in the browser. Such stored data is not limited to traditional text-based cookies.
Cookies may be stored temporarily in the browser as"session cookies" or for a specific period as so-called permanent cookies."Session cookies" are automatically deleted when the browser is closed. Permanent cookies have a specific storage period. Cookies enable, in particular, the recognition of a browser on the next visit to our website and thus, for example, the measurement of our website's reach. Permanent cookies can also be used for online marketing.
Cookies can be disabled, restricted, or deleted in the browser settings at any time, in whole or in part. Browser settings often also allow automated deletion and other management of cookies. Without cookies, our website may no longer be fully available. We request—at least if and to the extent required by applicable law—explicit consent for the use of cookies.
For cookies used for success and reach measurement or advertising, a general objection ("opt-out") is possible for many services viaAdChoices(Digital Advertising Alliance of Canada), theNetwork Advertising Initiative(NAI),YourAdChoices(Digital Advertising Alliance), orYour Online Choices(European Interactive Digital Advertising Alliance, EDAA).
10.2 Logging
We may log at least the following information for each access to our website and other digital presence, provided it is transmitted to our digital infrastructure during such access: date and time including time zone,IP address,access status (HTTP status code), operating system including interface and version, browser including language and version, individual subpage accessed on our website including amount of data transferred,last webpage accessed in the same browser window (referrer).
We log such information, which may also constitute personal data, in log files. The information is necessary to provide our digital presence permanently, user-friendly, and reliably. The information is also necessary to ensure data security—including by third parties or with the help of third parties.
10.3 Tracking Pixels
We may integrate tracking pixels into our digital presence. Tracking pixels are also called web beacons. Tracking pixels—including those from third parties whose services we use—are typically small, invisible images or scripts written in JavaScript that are automatically retrieved when accessing our digital presence. With tracking pixels, at least the same information as in log files can be recorded.
11. Notifications and Messages
11.1 Success and Reach Measurement
Notifications and messages may contain web links or tracking pixels that record whether an individual message was opened and which web links were clicked. Such web links and tracking pixels may also record the use of notifications and messages on a personal level. We need this statistical recording of use for success and reach measurement to send notifications and messages effectively and user-friendly, as well as permanently, securely, and reliably, based on the needs and reading habits of the recipients.
11.2 Consent and Objection
You must generally consent to the use of your email address and other contact addresses unless the use is permitted for other legal reasons. For obtaining consent, we may use the"double opt-in" procedure. In this case, you will receive a message with instructions for double confirmation. We may log obtained consents, includingIP addressandtimestamp, for evidence and security reasons.
You can generally object to receiving notifications and messages, such as newsletters, at any time. With such an objection, you can also object to the statistical recording of use for success and reach measurement. Necessary notifications and messages in connection with our activities and operations remain reserved.
13. Third-Party Services
We use services from specialized third parties to carry out our activities and operations permanently, user-friendly, securely, and reliably. With such services, we can, among other things, embed functions and content into our website. For such embedding, the services used technically necessarily record at least temporarily theIP addressesof users.
For necessary security-related, statistical, and technical purposes, third parties whose services we use may process data related to our activities and operations in aggregated, anonymized, or pseudonymized form. These are, for example, performance or usage data to provide the respective service.
We use, in particular:
- Google Services:Providers: Google LLC (USA) / Google Ireland Limited (Ireland) for users in the European Economic Area (EEA) and Switzerland; General data protection information:"Privacy and Security Principles","More information on how Google uses personal data",Privacy Policy,"Google is committed to complying with applicable data protection laws","Privacy Guide for Google Products","How we use data from websites or apps where our services are used","Types of cookies and similar technologies Google uses","Advertising you can influence" ("Personalized Advertising").
- Microsoft Services:Providers: Microsoft Ireland Operations Limited (Ireland) for users in the European Economic Area (EEA), Switzerland, and the United Kingdom / Microsoft Corporation (USA) for users in the rest of the world; General data protection information:"Privacy at Microsoft","Privacy and Data Protection",Privacy Statement,"Data and Privacy Settings".
13.1 Digital Infrastructure
We use services from specialized third parties to access the necessary digital infrastructure in connection with our activities and operations. This includes, for example, hosting and storage services from selected providers.
We use, in particular:
- Google CloudincludingGoogle Cloud Platform (GCP):Storage space and other infrastructure; Google Cloud-specific providers:National or regional Google entities depending on country and region; Google Cloud-specific information:"Privacy Center","Google Cloud and General Data Protection Principles","Google Cloud Privacy Notice","Privacy".
- METANET:Hosting; Provider: METANET AG (Switzerland); Data protection information:Privacy Policy,"Technical and Organizational Measures".
13.2 Appointment Scheduling
We use services from specialized third parties to schedule appointments online, for example, for meetings. In addition to this Privacy Policy, the respective conditions of the services used, such as Terms of Use or Privacy Policies, apply where directly visible.
We use, in particular:
- CalendarApp:Online booking calendar; Provider: Tool Loft UG (Germany); Data protection information:Privacy Policy.
- Google Calendar:Online appointment scheduling; Provider: Google; Google Calendar-specific information:"Appointment Scheduling with Google Calendar","Privacy in Google Calendar".
13.3 Audio and Video Conferencing
We use specialized services for audio and video conferencing to communicate online. We can, for example, hold virtual meetings or conduct online classes and webinars. For participation in audio and video conferences, the legal texts of the respective services, such as Privacy Policies and Terms of Use, apply additionally.
We recommend, depending on life situation, muting the microphone by default during participation in audio or video conferences and blurring the background or using a virtual background.
We use, in particular:
- Google Meet:Video conferencing; Provider: Google; Google Meet-specific information:"Google Meet – Security and Privacy for Users".
13.4 Online Collaboration
We use services from third parties to enable online collaboration. In addition to this Privacy Policy, the respective conditions of the services used, such as Terms of Use or Privacy Policies, apply where directly visible.
We use, in particular:
- Microsoft Teams:Platform for productive collaboration, especially with audio and video conferencing; Provider: Microsoft; Teams-specific information:"Security and Compliance in Microsoft Teams", especially"Privacy".
13.5 Social Media Features and Content
We use services and plugins from third parties to embed functions and content from social media platforms and to enable sharing content on social media platforms and other ways.
We use, in particular:
- Facebook (Social Plugins):Embedding Facebook functions and content, such as"Like" or"Share"; Providers: Meta Platforms Ireland Limited (Ireland) and otherMeta companies(including in the USA); Data protection information:Privacy Policy.
- Instagram Platform:Embedding Instagram content; Providers: Meta Platforms Ireland Limited (Ireland) and otherMeta companies(including in the USA); Data protection information:Privacy Policy (Instagram),Privacy Policy (Facebook).
- LinkedIn Consumer Solutions Platform:Embedding LinkedIn functions and content, for example, withpluginslike the"Share Plugin"; Provider: Microsoft; LinkedIn-specific information:"Privacy",Privacy Policy,Cookie Policy,Cookie Management / Opt-out of Email and SMS Communication from LinkedIn,Opt-out of Interest-Based Advertising.
- TikTok for Developers:Embedding TikTok functions and content, for example,"Share to TikTok"; Providers: TikTok Information Technologies UK Limited (United Kingdom) and TikTok Technology Limited (Ireland) for users in the European Economic Area (EEA), Switzerland, and the United Kingdom / TikTok Inc. (USA) for users in the USA / TikTok Pte. Ltd. (Singapore) for most users in the rest of the world; Data protection information:Privacy Policy,"Children's Privacy Policy","Privacy Policy for TikTok Partners",Cookie Policy.
13.6 Maps
We use services from third parties to embed maps into our website.
We use, in particular:
- Bing MapsincludingBing Maps Platform:Map service; Provider: Microsoft; Bing Maps-specific data protection information:"Data Collection and Privacy".
- Google MapsincludingGoogle Maps Platform:Map service; Provider: Google; Google Maps-specific information:"How Google Uses Location Information".
- map.search.ch:Map service; Provider: Swisscom Directories AG (Switzerland); Data protection information:Privacy Policy,"Terms of Use", especially"Usage Rights for Own Purposes".
13.7 Digital Content
We use services from specialized third parties to embed digital content into our website. Digital content includes, in particular, images and videos, music, and podcasts.
We use, in particular:
- YouTube:Video platform; Provider: Google; YouTube-specific information:"Privacy and Safety Center","My Data on YouTube".
13.8 Documents
We use services from third parties to embed documents into our website. Such documents may include PDF files, presentations, spreadsheets, and text documents. We can enable not only viewing but also editing or commenting on such documents.
We use, in particular:
- Google Docs:Documents, presentations, and spreadsheets; Provider: Google; Google Docs-specific information:"Privacy in Google Docs, Google Sheets, and Google Slides".
13.9 Advertising
We use the possibility to display targeted advertising with third parties, such as social media platforms and search engines, for our activities and operations.
We want to reach with such advertising in particular people who are already interested in our activities and operations or could be interested in them (remarketing and targeting). For this purpose, we may transmit corresponding—possibly personal—information to third parties that enable such advertising. We can also determine whether our advertising is successful, i.e., whether it leads to visits to our website (conversion tracking).
Third parties where we advertise and where you are registered as a user may assign the use of our website to your profile there.
We use, in particular:
- Google Ads:Search engine advertising; Provider: Google; Google Ads-specific information: Advertising based on search queries, among other things, with various domain names—in particular doubleclick.net, googleadservices.com, and googlesyndication.com—used for Google Ads,Privacy Policy for Advertising,"Manage Ads Directly via Ads".
- LinkedIn Ads:Social media advertising; Providers: LinkedIn Corporation (USA) / LinkedIn Ireland Unlimited Company (Ireland); Data protection information: Remarketing and targeting, in particular with the LinkedIn Insight Tag,"Privacy",Privacy Policy,Cookie Policy,Opt-out of personalized advertising.
- Meta Ads (Meta Ads):Social media advertising on Facebook and Instagram; Providers: Meta Platforms Ireland Limited (Ireland) and otherMeta companies(including in the USA); Data protection information: Targeting, including retargeting, in particular with theMeta Pixeland withCustom AudiencesincludingLookalike Audiences,Privacy Policy,"Ad Preferences"(login as a user required).
- TikTok Ads:Social media advertising; Providers: TikTok Information Technologies UK Limited (United Kingdom) and TikTok Technology Limited (Ireland) for users in the European Economic Area (EEA), Switzerland, and the United Kingdom / TikTok Inc. (USA) for users in the USA / TikTok Pte. Ltd. (Singapore) for most users in the rest of the world; Data protection information: Remarketing and targeting, in particular with theTikTok Pixel,Privacy Policy,"Children's Privacy Policy","Privacy Policy for TikTok Partners",Cookie Policy.
- X Ads:Social media advertising; Providers: Twitter International Unlimited Company (Ireland) for users in the European Economic Area (EEA) and the United Kingdom / X Corp. (USA) for users in the rest of the world; Data protection information:Privacy Policy,"Additional Information on Data Processing","Personalization Based on Derived Identity","Privacy Controls for Personalized Ads".
14. Website Extensions
We use extensions for our website to enable additional functions. We may use selected services from suitable providers or use such extensions on our own digital infrastructure.
We use, in particular:
- Google reCAPTCHA:Spam protection (distinguishing between desired content from humans and undesired content from bots and spam); Provider: Google; Google reCAPTCHA-specific information:"What is reCAPTCHA?".
15. Success and Reach Measurement
We try to measure the success and reach of our activities and operations. In this context, we may also measure the effect of third-party references or test how different parts or versions of our digital presence are used ("A/B test" method). Based on the results of success and reach measurement, we can, in particular, fix errors, strengthen popular content, or make improvements.
For success and reach measurement, in most cases, theIP addressesof individual users are recorded. IP addresses are generally shortened ("IP masking") in this case to follow the principle of data minimization through pseudonymization.
Cookies may be used for success and reach measurement, and user profiles may be created. User profiles created may include, for example, the individual pages visited or content viewed on our digital presence, information about the size of the screen or browser window, and the—at least approximate—location. Generally, any user profiles are created exclusively pseudonymously and are not used to identify individual users. Individual services of third parties where users are registered may assign the use of our online offer to the user account or user profile with the respective service.
We use, in particular:
- AWStats:Success and reach measurement; Developer: Laurent Destailleur (France, free open-source software); Data protection information: Evaluation of server log files on our own digital infrastructure,"What is AWStats / Features Overview".
- Google Marketing Platform:Success and reach measurement, in particular with Google Analytics; Provider: Google; Google Marketing Platform-specific information: Measurement across different browsers and devices (Cross-Device Tracking),Privacy Policy for Google Analytics,"Browser Add-on to Disable Google Analytics".
- Google Tag Manager:Integration and management of Google and third-party services, in particular for success and reach measurement; Provider: Google; Google Tag Manager-specific information:Privacy Policy for Google Tag Manager; further data protection information can be found with the individual integrated and managed services.
16. Final Notes on the Privacy Policy
We created this Privacy Policy with thePrivacy Policy GeneratorfromDatenschutzpartner.
We may update this Privacy Policy at any time. We inform about updates in an appropriate manner, in particular by publishing the current Privacy Policy on our website.
12. Social Media
We are present on social media platforms and other online platforms to communicate with interested individuals and to inform them about our activities and operations. In connection with such platforms, personal data may also be processed outside Switzerland and the European Economic Area (EEA).
The General Terms and Conditions (GTC), Terms of Use, Privacy Policies, and other provisions of the respective operators of such platforms also apply. These provisions inform, in particular, about the rights of data subjects directly against the respective platform, including the right to information.
For our social media presence on Facebook, including the so-called Page Insights, we are—if and to the extent the General Data Protection Regulation (GDPR) is applicable—jointly responsible with Meta Platforms Ireland Limited (Ireland). Meta Platforms Ireland Limited is part of theMeta companies(including in the USA). Page Insights provide information about how visitors interact with our Facebook presence. We use Page Insights to provide our social media presence on Facebook effectively and user-friendly.
Further information about the nature, scope, and purpose of data processing, information about the rights of data subjects, and the contact details of Facebook and Facebook's data protection officer can be found in theFacebook Privacy Policy. We have concluded the so-called"Controller Addendum"with Facebook and thereby agreed, in particular, that Facebook is responsible for ensuring the rights of data subjects. The corresponding information for the so-called Page Insights can be found on the page"Information about Page Insights", including"Information about Page Insights Data".